Frequently Asked Questions

Have a question about Giveacar? Hopefully you'll find the answer below. If not, please contact us.

About Giveacar

General FAQs about the structure and work of Giveacar.

Giveacar is currently registered with Companies House as a company limited by guarantee. As a fundraising organisation, we are approved by the Fundraising Standards Board – you can find our registration details here. The Fundraising Standards Board is an independent body that was set up to ensure compliance with the best practice in fundraising and to encourage the public to give with confidence.

Giveacar has established excellent relationships with many large and small charities. All of the charities on our website have asked to be affiliated with our scheme, and we are entitled to accept donations on their behalf. If you would like to know more about our relationship with a particular charity, please do not hesitate to contact us.

No, Giveacar is not a registered charity. It is a fundraising organisation that encourages the donation of cars to charity. We have two aims: to reduce the environmental impact of end-of-life cars, and to raise money for UK registered charities.

The service was created by geography graduate, Tom Chance, 23. Now aided by four full-time employees, we are passionate about promoting car donation, reducing the environmental impact of end-of-life vehicles and raising money for our affiliated charities.

We are based in Wandsworth, South-West London. You can find the exact location on our contact page. Please note that we can collect vehicles throughout the UK.

Charities

FAQs about how Charities benefit from the work of Giveacar.

Yes, we do charge an administration fee. We deduct 20% of what we receive from our salvage operator. So for example, if we received £100 for a vehicle, £80 would go to charity and we would retain £20. This administration fee covers the costs of running the office and employing staff. We aim to keep our costs low (staff even bring their own laptops into work!) so that as much as possible can go directly to your chosen charity.

Yes! We can organise to have a vehicle's equivalent value donated to any registered charity. We also have a specific list of charities we support.

Yes, though this is unusual, we are quite happy to arrange it.

Yes. We ask our charities to send receipts to our customers. You will be told exactly how much your car raised for your chosen charity.

Vehicle Collection

FAQs about how Giveacar collects vehicles for donation to charities.

All the cars donated to Giveacar are picked up by Cartakeback. They are one of the market leaders in the car salvage industry and have a variety of contracts with leading car manufacturers. They work in conjunction with Authorised Treatment Facilities located throughout the country to coordinate the collection of vehicles.

We operate throughout the UK. Cartakeback have an extensive logistics network and can pick up cars even in the most remote locations.

 After the initial enquiry, your vehicle will be collected within 7 days. Cartakeback will organise the exact day and time with you. Please note that 7 days is the maximum, and often vehicles are collected much sooner than this. All vehicles are collected free of charge.

Once we take down your details, a collection agent or Authorised Treatment Facility will be assigned to collect the vehicle. Our salvage partners operate an extensive network of over three-hundred Authorised Treatment Facilities.

 This is not required. However, we would encourage it where possible.

No, when your vehicle is collected, you will be issued with a collection receipt and section 9 of the V5C form. Both ensure that you have no legal obligations to the car after it has been collected.

Paperwork and Ownership

FAQs on paperwork, tax and vehicle ownership related to car donation with Giveacar.

We need to be able to take away the vehicle legally. We therefore require you to be in possession of the vehicle's registration document (V5C). We can take away vehicles without tax or MOT. However, if you do have an MOT certificate, it would increase the value of the car.

Yes - please see our guide on the subject.

Yes - please read our guide on the subject.

No. You must have a car's paperwork to donate it. We recommend contacting your local council if you suspect a vehicle has been abandoned.

Vehicle Sale

FAQs on how Giveacar turns your unwanted vehicle into cash for charity.

We receive an instant quote from Cartakeback, as soon as we receive details of the customer. Cartakeback will then pick up the cars, free of charge, and make a payment depending on the value of the scrap metal. Our average donation is approximately £80.

We guarantee a return for every car - regardless of condition. We can turn even the scruffiest of cars into a donation so please do not think your car is valueless!

Yes, we'll try to! Valuable cars are put into an online auction on our salvage partner Bluecycle's pages. This enables us to get the market value for cars of a higher worth.

No, any donations will be gratefully accepted.  You will not pay any costs towards the process of disposing of or selling your vehicle.

Yes. If your car is auctioned we will send you a receipt in the post when the auction ends. You will also be sent a receipt from your chosen charity.